Terms and Conditions | jilibee Official Casino Philippines

By accessing and using the services provided by jilibee, you agree to be bound by these Terms and Conditions. These terms constitute a legal agreement between you (the user) and the platform.

We reserve the right to modify these terms at any time. Continued use of the platform after any updates are posted constitutes your acceptance of the revised terms. We encourage users to check this page regularly for changes.

To create an account and use our services, you must be at least 18 years of age, or the higher legal minimum age required in your specific jurisdiction. By registering, you confirm that you possess the legal capacity to enter into this agreement.

Access to our platform is restricted in certain regions. It is your responsibility to ensure that using this platform is legal in your current location.

When registering, you must provide accurate, current, and complete information. Any account found to contain fraudulent or incorrect details may be suspended immediately.

• One Account Policy: Only one account is allowed per person, household, or IP address.
• Verification (KYC): We require identity verification before processing withdrawals to prevent fraud and money laundering.
• Security: You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
• Compromised Accounts: If you suspect unauthorized access to your account, you must contact our support team immediately.

We support various payment categories for deposits and withdrawals. All transactions are subject to the following rules:

• Limits and Processing: Deposit and withdrawal limits, as well as processing times, are displayed within your account and may vary depending on the payment method used.
• Ownership: Payment methods used must be registered in the name of the account holder. Third-party payments are strictly prohibited.
• Payouts: Full account verification is required before any funds can be withdrawn from the platform.

Promotions are designed to enhance your experience. Please visit our Promotions Page for current offers and their specific rules.

• Wagering Requirements: Most bonuses come with "playthrough" or wagering requirements. This means bonus funds must be wagered a certain number of times before they can be converted to cash.
• Separation of Funds: Bonus funds are tracked separately from your cash balance.
• Betting Limits: Maximum bet limits may apply while a bonus is active. Exceeding these limits may result in the voiding of bonus winnings.
• Bonus Abuse: Activities such as creating multiple accounts to claim the same bonus or hedge betting to clear wagering are considered abuse and will lead to fund forfeiture.

All games on our platform are provided by licensed game suppliers and use certified Random Number Generators (RNG) to ensure a fair and unbiased outcome for every round.

In the event of a technical glitch or connection failure during a game round, the round may be voided, and the original stake will be refunded to the player's balance. Disputed rounds will be investigated based on server logs provided by the game supplier.

The following activities are strictly forbidden and may result in immediate account termination and loss of funds:

• Fraud, money laundering, or using stolen payment methods.
• Initiating chargebacks through payment providers.
• Collusion with other players or using arbitrage/hedge betting strategies.
• The use of bots, scripts, or any automated software to play games.
• Exploiting technical bugs or glitches for financial gain.

We are committed to providing a safe gaming environment. We provide several tools to help you manage your gambling habits:

• Self-Management: You may set deposit limits, session reminders, and cool-off periods.
• Self-Exclusion: You can request a total account block for a set period. Once a self-exclusion period is active, it cannot be cancelled early.

For more information and tools, please visit our Responsible Gaming Page.

All content on this website, including text, graphics, logos, and branding, is the property of jilibee or its partners and is protected by intellectual property laws. Users are prohibited from copying, redistributing, or modifying any site content without express written permission.

Our services are provided on an "as is" and "as available" basis. We do not guarantee that the platform will be uninterrupted or error-free. Service may be suspended for scheduled maintenance or due to circumstances beyond our control.

We reserve the right to correct obvious errors in displayed odds, account balances, or payout calculations that result from technical malfunctions.

We reserve the right to suspend or close any account if we suspect a breach of these terms. During an investigation, account access and withdrawals may be temporarily frozen.

Upon termination, any remaining balances will be handled in accordance with our internal security policies and applicable laws regarding fraud and money laundering.

The collection and processing of your personal data are governed by our privacy standards. For detailed information on how we handle your information, please refer to our Privacy Policy.

If you have a complaint, we ask that you first use our internal support channels to reach a resolution. When submitting a complaint, please provide your account ID and a clear description of the issue.

If a dispute cannot be resolved internally, it will be handled according to the standard dispute resolution processes applicable to our operations.

These terms are subject to periodic updates. Any changes will be posted on this page with an updated "Effective Date." It is your responsibility to review this page to stay informed of the current rules.

For any questions regarding these Terms and Conditions or for assistance with your account, please contact our official support team through the channels provided on our Support Page.